Payment Policy
You may place orders online, by telephone or email.
If using the secure online ordering you may pay with VISA, Master Card,
Discover or American Express.
If paying by check please contact us to place your order. We will give you your total including sales tax (if applicable) and shipping. We
cannot accept checks drawn on non-US banks, including Canadian banks. Merchandise will be shipped once your check has
cleared our bank.
Foreign orders accepted. You may place your order online - you will be invoiced separately for shipping
charges.
Shopping Cart: While shopping online please be aware that specially priced items are offered
for a limited time only. A specially priced item held in your shopping cart may be subject to a price increase
if the special has expired at the time your order is placed.
Minimum Order: $10 minimum order.
Return Policy
Fabric, lace, ribbon, trims and any other merchandise cut and sold by the yard cannot be returned except
in the event of defective goods or a shipping error. No patterns, books, smocking plates or magazines may
be returned.
All other merchandise may be returned for an exchange or refund within 10 days of purchase or shipping date.
Please contact us before returning merchandise for return authorization. All merchandise must be returned in original
condition. We cannot credit shipping charges. No returns or adjustments after 10 days.
Privacy Statement
All information collected by The Karen Faylor Company is used for our purposes only. We will never
sell, publish or transfer any personal information to anyone for any reason, ever.
Foreign orders accepted. You may place your order online - you will be
invoiced separately for shipping charges.
Shipping Policy
Foreign orders will be invoiced separately for shipping charges.
We encourage you to request insurance on all packages shipped. We are
not responsible for orders that are damaged during shipment and are not insured.
To add insurance to your order, please add a comment to your order if ordering
online or tell us when placing your order through email or telephone. You will be invoiced separately if paying online.
$0 - $15.99 = $5.00
$16.00 - $49.99 = $7.00
$50.00 - $79.99 = $10.00
$80.00 - $129.99 - $15.00
$130 and up = $20.00
Shipping charges are subject to change without notice.
Wholesale
We are distributors for Wonderfully Made Smocking plates and The Karen Faylor
Company patterns. If you have a retail store and are interested in these products, we invite you to contact us.
Clearance Sale
All clearance items sales are final.
